WhatsApp chatbot & AI calling for businesses in Kolkata
Businesses in Kolkata use Convo360 to answer WhatsApp enquiries, make and take AI voice calls and run follow-up sequences 24/7 — in Bengali, Hindi, English. Plans start at ₹999/month, you bring your own AI keys, and there is no per-message markup. Try it free for 14 days.
Kolkata does business in Bengali first, with Hindi common in the trading lanes of Burrabazar and English in the Sector V offices. Conversations here tend to be longer and more relationship-driven than transactional, whether it is a jeweller advising on a wedding set or a wholesaler discussing terms with a retailer in Siliguri. The calendar turns on Durga Puja, when retail, catering, travel and event demand compresses into a few intense weeks, followed by the winter wedding and tourism season. Because so many buyers are outside the city, the first conversation is on the phone or WhatsApp. AI voice agents that speak Bengali, plus chat flows that send catalogues and quotations instantly, fit that habit precisely.
Languages your customers in Kolkata actually use
Chat replies work in any language your customers type. AI voice calls in Kolkata can run in Bengali, Hindi, English using India-native voices (Sarvam, Smallest.ai) or ElevenLabs and OpenAI voices. Mixing languages mid-conversation (Hinglish and regional mixes) is handled naturally.
Industries in Kolkata that automate first
Use-case guides for Kolkata businesses
- AiSensy Alternative in India: No-Markup WhatsApp AI
- Reduce Appointment No-Shows: A Cadence for Clinics, Salons
- WhatsApp Appointment Reminders for Clinics: Cut No-Shows
- Handling Patient Queries on WhatsApp Without Missing Any
- Admission Season Bot: Course, Batch and Fee Questions Answered
- Handling Admission Enquiries at a Coaching Institute
Business hubs we serve in Kolkata
- Salt Lake Sector V
- New Town Rajarhat
- Burrabazar
- Park Street
- Howrah
- Dalhousie Square
Areas nearby
How it works
- Connect your channelsYour own WhatsApp number (Meta embedded signup or Coexistence), Instagram, website widget and a telephony number from Exotel, Plivo, Twilio or SIP.
- Build the agent without codeStart from a Template Store agent for your industry, add your knowledge base and adjust the flow in the visual builder.
- Go live 24/7The same AI brain answers chats and calls, books appointments, sends payment links and hands over to your team when needed.
Good to know about Kolkata
- Salt Lake Sector V is Kolkata's principal information technology district.
- Burrabazar is one of the largest wholesale markets in eastern India.
- Durga Puja is the city's largest annual festival and a major commercial season.
- Howrah Bridge over the Hooghly connects the city with Howrah.
- Kolkata is a common starting point for travel to Darjeeling and the Sundarbans.
What it costs in Kolkata
| Plan | Per month (ex-GST) | Best for |
|---|---|---|
| Starter | ₹999 | One WhatsApp bot + website chat for a single business |
| Pro | ₹2,999 | AI voice calls + all integrations, up to 3 workspaces |
| Business | ₹7,999 | Unlimited workspaces, REST API, appointments, unlimited team seats |
Prices are the same everywhere in India. Meta's WhatsApp conversation fees, your AI provider's usage and telephony minutes are paid directly to those providers — Convo360 adds nothing on top. See full pricing.
Launch your Kolkata AI agent today
Start free in minutes — no code, no credit card. Bring your own AI keys and pay no per-message markup.
Frequently asked questions
Can the agent talk to customers in Bengali?
Yes. Bengali is supported for AI voice calls and chat, along with Hindi and English. Voices come from Sarvam's India-native models plus Smallest.ai, ElevenLabs and OpenAI, and voice cloning from one to two minutes of audio lets you keep a familiar tone across every call.
How does it help a Kolkata wholesaler or jeweller?
Send catalogues, price lists and product media over WhatsApp using Send Media and carousel blocks, capture buyer requirements with Ask a Question steps, and save each enquiry to the CRM pipeline. Broadcast campaigns announce new stock before Durga Puja to contacts who have opted in.
Can we use our current number and try it first?
Yes. Connect your existing WhatsApp Business number through Meta Cloud API embedded signup, and Coexistence keeps the WhatsApp Business app usable on the same number. The 14-day free trial unlocks every feature with no credit card; paid plans start at ₹999 per month excluding GST.
How much does a WhatsApp chatbot cost for a business in Kolkata?
Convo360 plans are flat: Starter ₹999/month (WhatsApp + web chat), Pro ₹2,999/month (adds AI voice calls) and Business ₹7,999/month (unlimited workspaces, API), excluding 18% GST. You bring your own AI keys and pay Meta's conversation fees directly — no per-message markup. Start with a 14-day free trial.
Can I use my existing WhatsApp number in Kolkata?
Yes. Connect your own number through Meta's embedded signup, or use WhatsApp Coexistence to keep the WhatsApp Business app and the AI on the same number. Your telephony number for AI calls can come from Exotel, Plivo, Twilio or your own SIP trunk.