WhatsApp chatbot & AI calling for businesses in Kochi
Businesses in Kochi use Convo360 to answer WhatsApp enquiries, make and take AI voice calls and run follow-up sequences 24/7 — in Malayalam, English, Tamil, Hindi. Plans start at ₹999/month, you bring your own AI keys, and there is no per-message markup. Try it free for 14 days.
Kochi conducts business in Malayalam and English almost equally, and its customers are unusually comfortable with digital service because so many families deal with relatives working abroad. Tourism sets one rhythm, with houseboat, homestay and hotel bookings arriving months ahead from other states and countries, while port and logistics firms run to shipping schedules that ignore office hours. Onam is the largest commercial season, lifting retail, gold and travel together, followed by the winter tourist months. Hospitals and overseas placement consultancies field detailed enquiries from across Kerala. An AI agent that answers in Malayalam or English at any hour, and confirms bookings on WhatsApp, matches how the city already operates.
Languages your customers in Kochi actually use
Chat replies work in any language your customers type. AI voice calls in Kochi can run in Malayalam, English, Tamil, Hindi using India-native voices (Sarvam, Smallest.ai) or ElevenLabs and OpenAI voices. Mixing languages mid-conversation (Hinglish and regional mixes) is handled naturally.
Industries in Kochi that automate first
Use-case guides for Kochi businesses
- Reduce Appointment No-Shows: A Cadence for Clinics, Salons
- WhatsApp Appointment Reminders for Clinics: Cut No-Shows
- Handling Patient Queries on WhatsApp Without Missing Any
- Order Tracking WhatsApp Bot: Deflect 'Where Is My Order?'
- Dental Clinic WhatsApp Automation: Recalls and Treatment Plans
- Freshchat Alternative in India: BYOK WhatsApp + Voice AI
Business hubs we serve in Kochi
- Infopark Kakkanad
- Cochin Port and Vallarpadam
- MG Road Ernakulam
- SmartCity Kochi
- Edappally
- Kalamassery industrial belt
Areas nearby
How it works
- Connect your channelsYour own WhatsApp number (Meta embedded signup or Coexistence), Instagram, website widget and a telephony number from Exotel, Plivo, Twilio or SIP.
- Build the agent without codeStart from a Template Store agent for your industry, add your knowledge base and adjust the flow in the visual builder.
- Go live 24/7The same AI brain answers chats and calls, books appointments, sends payment links and hands over to your team when needed.
Good to know about Kochi
- Kochi has a major port, including the Vallarpadam container terminal.
- Infopark at Kakkanad is the city's main information technology campus.
- Fort Kochi is a heritage area associated with colonial-era trade.
- The Kerala backwaters, reached from Kochi, support houseboat tourism.
- Onam is the principal festival season for retail and travel in Kerala.
What it costs in Kochi
| Plan | Per month (ex-GST) | Best for |
|---|---|---|
| Starter | ₹999 | One WhatsApp bot + website chat for a single business |
| Pro | ₹2,999 | AI voice calls + all integrations, up to 3 workspaces |
| Business | ₹7,999 | Unlimited workspaces, REST API, appointments, unlimited team seats |
Prices are the same everywhere in India. Meta's WhatsApp conversation fees, your AI provider's usage and telephony minutes are paid directly to those providers — Convo360 adds nothing on top. See full pricing.
Launch your Kochi AI agent today
Start free in minutes — no code, no credit card. Bring your own AI keys and pay no per-message markup.
Frequently asked questions
Does it support Malayalam?
Yes. Malayalam is supported for AI voice calls and chat, alongside English, Tamil and Hindi. India-native voices from Sarvam plus Smallest.ai, ElevenLabs and OpenAI provide natural speech, and you can clone a brand voice from one to two minutes of audio for consistency.
How would a Kochi hotel or travel operator use it?
A WhatsApp flow collects dates, party size and preferences, answers package and facility questions from an uploaded knowledge base, and shares photos and a location pin. Appointments on the Business plan manage bookings, and Razorpay links collect advances without leaving the chat.
Can we keep the number guests already know?
Yes. Connect your existing WhatsApp Business number through Meta Cloud API embedded signup, and Coexistence lets reception keep using the WhatsApp Business app on the same number. Voice calls run on your own Exotel, Plivo, Twilio or SIP account, so your phone lines stay unchanged.
How much does a WhatsApp chatbot cost for a business in Kochi?
Convo360 plans are flat: Starter ₹999/month (WhatsApp + web chat), Pro ₹2,999/month (adds AI voice calls) and Business ₹7,999/month (unlimited workspaces, API), excluding 18% GST. You bring your own AI keys and pay Meta's conversation fees directly — no per-message markup. Start with a 14-day free trial.
Can I use my existing WhatsApp number in Kochi?
Yes. Connect your own number through Meta's embedded signup, or use WhatsApp Coexistence to keep the WhatsApp Business app and the AI on the same number. Your telephony number for AI calls can come from Exotel, Plivo, Twilio or your own SIP trunk.