WhatsApp chatbot & AI calling for businesses in Pune
Businesses in Pune use Convo360 to answer WhatsApp enquiries, make and take AI voice calls and run follow-up sequences 24/7 — in Marathi, Hindi, English. Plans start at ₹999/month, you bring your own AI keys, and there is no per-message markup. Try it free for 14 days.
Pune mixes an old Marathi-speaking trading and education city with a newer engineering and software belt. In Kothrud or Camp, a shopkeeper or clinic will be addressed in Marathi; in Hinjawadi or Magarpatta the same enquiry arrives in English on WhatsApp at odd hours. Education sets the annual rhythm, with admission season bringing a surge of parent and student questions, while the automotive cluster at Chakan works to production schedules and vendor timelines rather than festivals. Ganesh Chaturthi still slows and then floods local retail. An AI setup that answers in Marathi by voice for neighbourhood businesses and handles English chat for the tech corridor covers both sides without separate teams.
Languages your customers in Pune actually use
Chat replies work in any language your customers type. AI voice calls in Pune can run in Marathi, Hindi, English using India-native voices (Sarvam, Smallest.ai) or ElevenLabs and OpenAI voices. Mixing languages mid-conversation (Hinglish and regional mixes) is handled naturally.
Industries in Pune that automate first
Use-case guides for Pune businesses
- B2B Customer Support on WhatsApp for Indian Manufacturers
- Dealer Order Status Bot: Self-Service for B2B Distributors
- Cloud Kitchen WhatsApp Ordering: Direct Orders, Better Margin
- Admission Season Bot: Course, Batch and Fee Questions Answered
- Handling Admission Enquiries at a Coaching Institute
- DoubleTick Alternative in India: WhatsApp + AI Calling
Business hubs we serve in Pune
- Hinjawadi Rajiv Gandhi Infotech Park
- Chakan MIDC
- Pimpri-Chinchwad
- Magarpatta
- Baner-Balewadi
- Camp
Areas nearby
How it works
- Connect your channelsYour own WhatsApp number (Meta embedded signup or Coexistence), Instagram, website widget and a telephony number from Exotel, Plivo, Twilio or SIP.
- Build the agent without codeStart from a Template Store agent for your industry, add your knowledge base and adjust the flow in the visual builder.
- Go live 24/7The same AI brain answers chats and calls, books appointments, sends payment links and hands over to your team when needed.
Good to know about Pune
- Hinjawadi's Rajiv Gandhi Infotech Park is Pune's largest technology park.
- Chakan and Pimpri-Chinchwad form a major automotive and engineering manufacturing belt.
- Pune is a long-established university and education centre attracting students nationally.
- Magarpatta is a planned township combining offices and residences.
- Ganesh Chaturthi processions are a major annual event in the city.
What it costs in Pune
| Plan | Per month (ex-GST) | Best for |
|---|---|---|
| Starter | ₹999 | One WhatsApp bot + website chat for a single business |
| Pro | ₹2,999 | AI voice calls + all integrations, up to 3 workspaces |
| Business | ₹7,999 | Unlimited workspaces, REST API, appointments, unlimited team seats |
Prices are the same everywhere in India. Meta's WhatsApp conversation fees, your AI provider's usage and telephony minutes are paid directly to those providers — Convo360 adds nothing on top. See full pricing.
Launch your Pune AI agent today
Start free in minutes — no code, no credit card. Bring your own AI keys and pay no per-message markup.
Frequently asked questions
Does it work in Marathi for local Pune customers?
Yes. Marathi voice and chat are supported alongside Hindi and English, using India-native voices from Sarvam plus Smallest.ai, ElevenLabs and OpenAI. Mixed Marathi-English speech is handled without extra configuration, so one agent can serve Kothrud walk-ins and Hinjawadi professionals alike.
Can a Pune institute or manufacturer use it?
Institutes use flows to answer course, fee and eligibility questions from an uploaded knowledge base and book counselling slots. Manufacturers use it for vendor and dealer enquiries, with HTTP requests and Google Sheets blocks pushing details into existing systems. Guided rule-based bots work without any AI key.
What does it cost to begin?
Nothing for 14 days: the trial unlocks all features without a credit card. After that Starter is ₹999 per month, Pro ₹2,999 with AI voice calls, and Business ₹7,999, all excluding 18 percent GST. Yearly billing saves about 10 percent, and usage is paid directly to your own providers.
How much does a WhatsApp chatbot cost for a business in Pune?
Convo360 plans are flat: Starter ₹999/month (WhatsApp + web chat), Pro ₹2,999/month (adds AI voice calls) and Business ₹7,999/month (unlimited workspaces, API), excluding 18% GST. You bring your own AI keys and pay Meta's conversation fees directly — no per-message markup. Start with a 14-day free trial.
Can I use my existing WhatsApp number in Pune?
Yes. Connect your own number through Meta's embedded signup, or use WhatsApp Coexistence to keep the WhatsApp Business app and the AI on the same number. Your telephony number for AI calls can come from Exotel, Plivo, Twilio or your own SIP trunk.