A DoubleTick alternative in India: WhatsApp broadcasts plus AI voice callback for real estate sales
Real estate sales teams searching for a DoubleTick alternative typically want instant AI voice callback for site-visit leads alongside WhatsApp broadcasts, flat pricing that doesn't scale per agent conversation, and their own AI key. Convo360 combines WhatsApp, AI voice calling and CRM lead capture from ₹999/month ex-GST, with lead lists migrated via CSV import.
- Real estate teams look for an alternative when they want instant AI voice callback on new leads, not just WhatsApp broadcast messaging.
- Flat monthly pricing avoids per-agent or per-conversation costs scaling as a sales team and lead volume grow.
- A CRM pipeline and AI voice calling in the same platform means a lead captured on WhatsApp can be called back automatically within minutes.
- Lead lists and site-visit history migrate via CSV import; broadcast templates need Meta re-approval on your own number regardless of platform.
Who looks for a DoubleTick alternative, and why
Real estate brokerages and developer sales teams typically search for a DoubleTick alternative when they want more than broadcast messaging, specifically instant AI voice callback on a fresh site-visit enquiry, so a lead doesn't go cold waiting for a human agent to free up. Other generic reasons include per-agent or per-conversation pricing that gets expensive as a sales floor scales up during a project launch, and wanting a CRM pipeline built into the same tool that sends WhatsApp broadcasts, instead of syncing two separate systems.
Teams selling across multiple projects also want workspace-level separation, so each project's leads and broadcasts stay distinct without extra cost per project.
What Convo360 is
Convo360 is a Mumbai-built platform for AI voice calling and WhatsApp / omnichannel chatbots, aimed at Indian businesses that want to run automation on their own terms. It follows a Bring Your Own Keys (BYOK) approach: your own OpenAI, Claude or Gemini key, your own WhatsApp number and your own telephony account. So Convo360 itself adds no markup on messages, minutes or tokens. Convo360 is not affiliated with DoubleTick; all trademarks belong to their owners.
DoubleTick vs Convo360: comparing the models
The more useful comparison isn't feature-by-feature but model-by-model: how pricing works, who controls the AI keys, and what you can move if you ever switch again.
| Model | Typical closed platform | Convo360 |
|---|---|---|
| Pricing | Often a flat seat/message bundle with per-conversation or per-message markup once you cross a limit | Flat plan fee: ₹999 / ₹2,999 / ₹7,999 per month ex-GST, no per-message markup |
| AI keys | AI usually bundled into the platform's own cost, not yours to choose | BYOK: bring your own OpenAI, Claude or Gemini key |
| AI voice calls | Not always available, or a separate add-on product | Built in: inbound + outbound calls via Exotel, Plivo, Twilio or your own SIP trunk |
| Indian languages | Coverage varies by vendor | Hindi, Bengali, Tamil, Telugu, Marathi, Gujarati, Kannada, Malayalam, Odia, Punjabi + English, for voice and chat |
| White-label | Usually not available on standard plans | Available: resell under your brand or run a fully white-labelled platform on your own domain |
| Ownership of number/keys | WhatsApp number and API keys are yours in Meta's system either way, but management ties you to the vendor's console | Your WhatsApp number via embedded signup; your own AI and telephony keys, encrypted at rest |
| Export/migration | Contacts and templates are generally exportable; flow logic is not always portable | CSV import for contacts/tags/custom fields; built-in importer for uChat flows; visual rebuild for everything else |
What you get on Convo360
A real estate team on Convo360 typically wires an inbound-lead flow where a WhatsApp enquiry (or a website form via Show Form) triggers Save CRM lead immediately, then an AI voice call (Pro plan) goes out within minutes to qualify the lead and offer site-visit slots via the Appointments feature (Business plan). WhatsApp Studio handles project-launch broadcasts with carousel templates showing floor plans and pricing, the CRM pipeline tracks leads through enquiry → site visit → booking stages, and workspaces keep multiple ongoing projects separated under one agency login.
How to migrate from DoubleTick
Migrating a real estate WhatsApp and lead-management setup involves:
- Export your lead and contact list, including project tags and lead-stage status, as CSV, then import into Convo360's Contacts module and map stages to CRM pipeline columns.
- Rebuild your enquiry and broadcast flows in the visual Flow Builder, connecting the CRM and, if needed, an outbound AI voice callback step for new leads. Most sales teams get a working version live in a few days with the sales manager reviewing each branch in Preview / Try-it.
- Resubmit WhatsApp templates for Meta approval on your own WhatsApp Business Account and reconnect your number via embedded signup, so ongoing client conversations aren't interrupted mid-negotiation.
What it costs
Convo360's pricing is a flat monthly plan, excluding 18% GST: Starter at ₹999/month (1 workspace, WhatsApp + web chat, flow builder, knowledge base, CRM and forms), Pro at ₹2,999/month (3 workspaces, AI voice calls, all integrations and connectors), and Business at ₹7,999/month (unlimited workspaces, REST API, appointments, unlimited team seats). Yearly billing saves roughly 10%. On top of the plan fee, you pay your AI provider and telephony provider directly at their own rates. Convo360 does not add a per-message or per-minute markup.
There's a 14-day free trial with every feature unlocked and no credit card required, so you can run a real side-by-side test before committing. For DoubleTick's current plans and limits, check DoubleTick's own pricing page. Models change and we don't want to quote a number that's gone stale by the time you read this.
Who should not switch
A small brokerage with a handful of active leads at any time, already comfortable with its current bundled platform and not planning to add AI voice callback, may not see enough benefit to justify migrating. The value of instant AI callback and a built-in CRM pipeline scales with lead volume. Teams with occasional enquiries rather than a steady lead flow have less to gain.
Example conversation
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Frequently asked questions
Is Convo360 a good DoubleTick alternative for small businesses in India?
Yes, especially if you want flat pricing without per-message markup and the option to add AI voice calling later. Small teams typically start on Starter at ₹999/month and move up only when they need more workspaces or voice.
Can I move my contacts and flows from DoubleTick?
Contacts, tags and custom fields move over as a CSV import. Flow logic isn't automatically portable from most platforms, so you rebuild flows in Convo360's visual builder, usually quicker than the original build since you already know exactly what each step should do.
Will I keep my WhatsApp number?
Yes. You connect your existing WhatsApp Business number to Convo360 through Meta's embedded signup, the same mechanism used to connect it anywhere else. The number stays yours in Meta's system regardless of which platform manages it.
How is Convo360's pricing different from DoubleTick?
Convo360 charges one flat monthly plan fee with no per-message or per-conversation markup, and you bring your own AI provider key so token usage is billed to you directly at the provider's rate. Check DoubleTick's current pricing page for how their model compares today.
Does Convo360 support AI voice calls?
Yes. Inbound and outbound AI voice calling is available on the Pro plan and above, using Exotel, Plivo, Twilio or your own SIP trunk, with Indian-language voices from Sarvam, Smallest.ai, ElevenLabs or OpenAI, including voice cloning.
Related reading
Available across India — see WhatsApp & AI calling automation by state and city.