WhatsApp chatbot & AI calling for businesses in Chennai
Businesses in Chennai use Convo360 to answer WhatsApp enquiries, make and take AI voice calls and run follow-up sequences 24/7 — in Tamil, English, Telugu, Hindi. Plans start at ₹999/month, you bring your own AI keys, and there is no per-message markup. Try it free for 14 days.
In Chennai, Tamil is not optional. Customers open in Tamil, expect the reply in Tamil, and only switch to English when the topic turns technical. That holds equally for a Velachery service centre and a T Nagar silk showroom. The city also runs on scheduled commitments rather than impulse: cars are booked for service, hospital slots are confirmed in advance, and wedding purchases are planned months ahead around the Tamil calendar and the Margazhi season. Add a port and manufacturing belt that keeps freight and B2B queries flowing, and the pattern is clear. An AI agent that answers in Tamil by voice, confirms bookings on WhatsApp and reminds customers before the date removes the repetitive calls staff dread.
Languages your customers in Chennai actually use
Chat replies work in any language your customers type. AI voice calls in Chennai can run in Tamil, English, Telugu, Hindi using India-native voices (Sarvam, Smallest.ai) or ElevenLabs and OpenAI voices. Mixing languages mid-conversation (Hinglish and regional mixes) is handled naturally.
Industries in Chennai that automate first
Use-case guides for Chennai businesses
- Reduce Appointment No-Shows: A Cadence for Clinics, Salons
- Service and Insurance Renewal Reminders for Dealerships
- Test-Drive Booking Automation for Car and Bike Dealers
- WhatsApp Appointment Reminders for Clinics: Cut No-Shows
- Handling Patient Queries on WhatsApp Without Missing Any
- Admission Season Bot: Course, Batch and Fee Questions Answered
Business hubs we serve in Chennai
- T Nagar
- OMR IT Corridor
- Guindy Industrial Estate
- Ambattur
- Sriperumbudur
- Chennai Port
Areas nearby
How it works
- Connect your channelsYour own WhatsApp number (Meta embedded signup or Coexistence), Instagram, website widget and a telephony number from Exotel, Plivo, Twilio or SIP.
- Build the agent without codeStart from a Template Store agent for your industry, add your knowledge base and adjust the flow in the visual builder.
- Go live 24/7The same AI brain answers chats and calls, books appointments, sends payment links and hands over to your team when needed.
Good to know about Chennai
- The Sriperumbudur and Oragadam belt near Chennai is a major automobile manufacturing cluster.
- T Nagar is one of India's busiest retail shopping districts for silks and jewellery.
- Old Mahabalipuram Road, known as the OMR IT corridor, concentrates technology offices.
- Chennai Port and nearby Ennore handle significant container and cargo traffic.
- Marina Beach runs along the city's eastern seafront.
What it costs in Chennai
| Plan | Per month (ex-GST) | Best for |
|---|---|---|
| Starter | ₹999 | One WhatsApp bot + website chat for a single business |
| Pro | ₹2,999 | AI voice calls + all integrations, up to 3 workspaces |
| Business | ₹7,999 | Unlimited workspaces, REST API, appointments, unlimited team seats |
Prices are the same everywhere in India. Meta's WhatsApp conversation fees, your AI provider's usage and telephony minutes are paid directly to those providers — Convo360 adds nothing on top. See full pricing.
Launch your Chennai AI agent today
Start free in minutes — no code, no credit card. Bring your own AI keys and pay no per-message markup.
Frequently asked questions
How good is the Tamil support?
Tamil is fully supported for both AI voice calls and chat, with India-native voices from Sarvam plus Smallest.ai, ElevenLabs and OpenAI options. You can clone a brand voice from one to two minutes of audio, and the agent handles Tamil-English code-mixing the way Chennai customers naturally speak.
Can a Chennai car dealership or service centre use it?
Yes. Outbound AI voice calls remind customers when a service is due, and WhatsApp flows let them pick a slot, share the vehicle number and get a confirmation. Missed calls are answered by an inbound agent, and every lead lands in the CRM pipeline automatically.
Do we need a new phone number?
No. Use your existing WhatsApp Business number through Meta Cloud API embedded signup, with Coexistence so staff keep using the phone app on the same number. Voice runs on your own Exotel, Plivo, Twilio or SIP trunk, and incoming calls are typically free on Indian telephony plans.
How much does a WhatsApp chatbot cost for a business in Chennai?
Convo360 plans are flat: Starter ₹999/month (WhatsApp + web chat), Pro ₹2,999/month (adds AI voice calls) and Business ₹7,999/month (unlimited workspaces, API), excluding 18% GST. You bring your own AI keys and pay Meta's conversation fees directly — no per-message markup. Start with a 14-day free trial.
Can I use my existing WhatsApp number in Chennai?
Yes. Connect your own number through Meta's embedded signup, or use WhatsApp Coexistence to keep the WhatsApp Business app and the AI on the same number. Your telephony number for AI calls can come from Exotel, Plivo, Twilio or your own SIP trunk.