Uchat Alternative in India: WhatsApp Bot + AI Voice, No Markup
Businesses look for a uChat alternative in India mainly to add AI voice calling alongside WhatsApp, bring their own AI keys instead of a bundled AI credit system, or run a white-labelled platform under their own brand. Convo360 covers all three with a flat monthly fee, BYOK pricing, and a built-in import tool that brings uChat contacts, fields, tags and flows across directly.
- Convo360 is BYOK — your own OpenAI, Anthropic or Gemini key, zero markup on tokens or messages.
- AI voice calling is built in, not a separate product, via Exotel, Plivo, Twilio or SIP.
- Contacts, fields and tags export as CSV; flows rebuild in a no-code Visual Flow Builder.
- A white-label partner program is available for agencies running multiple client bots.
Who looks for a uChat alternative
People searching for an alternative to a WhatsApp-and-omnichannel bot builder like this are usually running several client accounts as an agency, or scaling one brand's WhatsApp presence past what a chat-only tool was built for. The generic reasons that come up again and again: wanting AI voice calling alongside WhatsApp instead of a second subscription, bringing their own OpenAI/Anthropic/Gemini key rather than a bundled AI credit rate, needing a white-label option for clients, and wanting flat pricing that doesn't grow per conversation as the client base grows.
None of this needs to happen overnight. Most teams run the two platforms side by side for a week or two on a subset of contacts, checking that AI reply quality meet their bar, before pointing all live traffic at the new setup.
What Convo360 is
Convo360 (convo360.ai) is an India-first platform for AI voice calling and WhatsApp / omnichannel chatbots, built by A Plus Solution in Mumbai. It runs on a Bring Your Own Keys (BYOK) model: you connect your own OpenAI, Anthropic Claude or Google Gemini account, your own WhatsApp Business number and your own telephony account, and Convo360 adds zero markup on messages, minutes or AI tokens. A no-code Visual Flow Builder covers chat, voice, CRM, forms and integrations under one login, with plans starting at ₹999/month (ex-GST).
Because everything runs from one login, a founder or ops manager can check chat volume, AI voice call outcomes, CRM stage and campaign performance in a single analytics view, instead of stitching reports together from two or three separate tools.
Convo360 is not affiliated with uChat; all trademarks belong to their owners.
Comparing the models
The comparison below isn't about which brand is "better"; no-code bot builders in this category are all capable tools. It's about two different pricing and access models, so you can check which one fits how your bot is actually used day to day.
| Typical tool in this category | Convo360 | |
|---|---|---|
| WhatsApp API access | Often a separate add-on or a connected third-party BSP | Native, embedded signup on your own WhatsApp Business number |
| AI keys | AI usually bundled, billed by the vendor at their own margin | BYOK, your own OpenAI / Anthropic / Gemini key, zero markup |
| Voice calls | Usually a separate product or not offered at all | Built in: inbound and outbound AI calls via Exotel, Plivo, Twilio or your own SIP |
| Indian languages | English-first, regional languages often limited | Hindi, Tamil, Telugu, Marathi, Bengali, Gujarati, Kannada, Malayalam, Odia, Punjabi + Hinglish |
| White-label | Rare, or a higher enterprise tier | Available on the partner program, with your own logo, login and domain |
| Export / lock-in | Contact export varies; flows usually can't be exported | CSV export any time; flows are yours, no lock-in |
Read the left column as a description of a common pricing pattern in this software category, not a claim about any one brand's current plans; always check a vendor's own pricing page for what they actually charge today.
What you get on Convo360
On Convo360 you get one workspace login covering WhatsApp, Instagram, Messenger, Telegram and website chat, with the same Visual Flow Builder driving all of them. AI agents use your own key with a knowledge base for RAG answers, and you can also run Guided (no-AI) bots for flows that don't need an LLM at all. AI voice calling (inbound and outbound, via Exotel, Plivo, Twilio or your own SIP) sits in the same builder as chat, so a missed call and a WhatsApp follow-up can be one flow. For agencies, the partner program supports both reselling under Convo360's brand and a fully white-labelled platform on your own domain, billed from a prepaid wallet.
How to migrate from uChat
uChat is the one platform Convo360 has a dedicated migration path for, since so many agencies and bot builders run client accounts on it:
- Open Import from uChat inside Convo360 and connect your uChat account with its API key.
- Preview what will be imported — contacts, custom fields and tags come across directly, no CSV round-trip needed.
- For flows, Convo360 can read a captured builder JSON export of your uChat flow and map its nodes onto Convo360 blocks (Send Message, AI Reply, Buttons, List Menu, Condition and so on) as a starting draft you then review and publish.
- Re-submit any message templates for approval on your own WABA if you're bringing WhatsApp across — this is a Meta requirement, not a Convo360 one.
- Run Preview / Try-it against the imported flow before it goes live, and keep the old bot paused rather than deleted until you're confident.
Keep your old bot paused rather than switched off entirely until you've watched the new one handle a full day of real traffic without surprises.
What it costs
Convo360's software fee is flat regardless of client count on a given plan: ₹999 (Starter), ₹2,999 (Pro, adds AI voice calls) or ₹7,999 (Business, adds REST API) per month, ex-GST. Because it's BYOK, your AI and messaging usage is billed to you directly by OpenAI/Anthropic/Gemini and Meta at their own rates — Convo360 adds no per-message markup. Agencies running white-label pay a per-client platform fee from a prepaid wallet; check "partner pricing on request" rather than a public number. For uChat's own current plans and limits, check uChat's pricing page — models change.
Paying yearly instead of monthly saves roughly 10% (₹10,789 for Starter, ₹32,389 for Pro, ₹86,389 for Business, per year, ex-GST) if you'd rather budget it once and not think about it again.
Who should not switch
If you're a single-operator business with one WhatsApp number, low message volume and no plans for voice calling, any migration may not be worth it yet. If you've deeply customised flows with logic built over months, budget real time to rebuild them properly rather than rushing a like-for-like copy.
The 14-day free trial (every feature unlocked, no credit card) is built for exactly this kind of side-by-side comparison, so you can judge the fit on your own conversations before deciding either way.
Example conversation
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Frequently asked questions
Is Convo360 a good uChat alternative for small businesses in India?
Yes. Convo360's Starter plan is built for a single WhatsApp number with a no-code flow builder, an AI agent and a knowledge base at a flat monthly fee, which suits most small Indian businesses moving off a chat-first bot builder.
Can I move my contacts/flows from uChat?
Contacts, custom fields and tags export as CSV and import into Convo360's contact groups. Flows are rebuilt in Convo360's Visual Flow Builder — most flows take an afternoon to recreate, not a developer sprint.
Will I keep my WhatsApp number?
Yes. Convo360 connects to your existing WhatsApp Business number through Meta's embedded signup, and Coexistence lets you keep using the WhatsApp Business app on the same number alongside the AI.
How is pricing different?
Convo360 is BYOK: you pay a flat monthly platform fee (₹999 / ₹2,999 / ₹7,999 ex-GST) and pay your AI and messaging providers directly at their own rates, with no per-conversation markup added on top.
Do you support AI voice calls?
Yes. Convo360 includes inbound and outbound AI voice calling via Exotel, Plivo, Twilio or your own SIP trunk, in Indian languages, alongside WhatsApp — usually a separate product elsewhere.
Related reading
Available across India — see WhatsApp & AI calling automation by state and city.