ManyChat Alternative in India: WhatsApp + AI Calling
Businesses that built Instagram and Messenger automation on a tool like this typically look for an alternative when they want to bring that same audience onto WhatsApp with their own AI keys, add AI voice calling for lead callbacks, and get flat pricing instead of a plan that scales with contact count. Convo360 covers WhatsApp, Instagram, Messenger and voice calls in one no-code builder.
- Convo360 is BYOK — your own OpenAI, Anthropic or Gemini key, zero markup on tokens or messages.
- AI voice calling is built in, not a separate product, via Exotel, Plivo, Twilio or SIP.
- Contacts, fields and tags export as CSV; flows rebuild in a no-code Visual Flow Builder.
- A white-label partner program is available for agencies running multiple client bots.
Who looks for a ManyChat alternative
Marketers who grew an audience through comment-to-DM automation and Instagram/Messenger growth tools often reach a point where WhatsApp becomes the more important channel for Indian customers, for order updates, support and repeat purchase, not just top-of-funnel engagement. That shift usually brings a few generic reasons to look elsewhere: wanting a single AI key you control rather than a bundled AI add-on, wanting the same automation logic to also place outbound AI calls (for cart recovery callbacks or lead follow-up), needing solid Hindi and regional-language support for an Indian audience, and wanting pricing that doesn't rise simply because your contact list grew.
D2C brands and small e-commerce sellers are a common example: the audience they built on Instagram is exactly the one they now want to serve on WhatsApp.
None of this needs to happen overnight. Most teams run the two platforms side by side for a week or two on a subset of contacts, checking that AI reply quality meet their bar, before pointing all live traffic at the new setup.
What Convo360 is
Convo360 (convo360.ai) is an India-first platform for AI voice calling and WhatsApp / omnichannel chatbots, built by A Plus Solution in Mumbai. It runs on a Bring Your Own Keys (BYOK) model — you connect your own OpenAI, Anthropic Claude or Google Gemini account, your own WhatsApp Business number and your own telephony account, and Convo360 adds zero markup on messages, minutes or AI tokens. A no-code Visual Flow Builder covers chat, voice, CRM, forms and integrations under one login, with plans starting at ₹999/month (ex-GST).
Because everything runs from one login, a founder or ops manager can check chat volume, AI voice call outcomes, CRM stage and campaign performance in a single analytics view, instead of stitching reports together from two or three separate tools.
Convo360 is not affiliated with ManyChat; all trademarks belong to their owners.
Comparing the models
The comparison below isn't about which brand is "better", since no-code bot builders in this category are all capable tools. It's about two different pricing and access models, so you can check which one fits how your bot is actually used day to day.
| Typical tool in this category | Convo360 | |
|---|---|---|
| WhatsApp API access | Often a separate add-on or a connected third-party BSP | Native: embedded signup on your own WhatsApp Business number |
| AI keys | AI usually bundled, billed by the vendor at their own margin | BYOK: your own OpenAI / Anthropic / Gemini key, zero markup |
| Voice calls | Usually a separate product or not offered at all | Built in: inbound and outbound AI calls via Exotel, Plivo, Twilio or your own SIP |
| Indian languages | English-first, regional languages often limited | Hindi, Tamil, Telugu, Marathi, Bengali, Gujarati, Kannada, Malayalam, Odia, Punjabi + Hinglish |
| White-label | Rare, or a higher enterprise tier | Available on the partner program: your own logo, login and domain |
| Export / lock-in | Contact export varies; flows usually can't be exported | CSV export any time; flows are yours, no lock-in |
Read the left column as a description of a common pricing pattern in this software category, not a claim about any one brand's current plans. Always check a vendor's own pricing page for what they actually charge today.
What you get on Convo360
Convo360 runs WhatsApp, Instagram DMs, Facebook Messenger, Telegram and a website widget from the same Visual Flow Builder, so comment-to-DM style automation and WhatsApp order-update flows sit side by side. AI agents use your own OpenAI/Anthropic/Gemini key with a knowledge base for product-FAQ style RAG answers. AI voice calling is built in for cart-recovery or lead callbacks — see AI COD confirmation calls for the pattern many D2C brands use it for. Broadcasts and campaigns with retry, plus a CRM pipeline for leads, round out the funnel from first DM to repeat customer.
How to migrate from ManyChat
Moving off ManyChat is mostly a data-and-rebuild exercise, not a rewrite:
- Export your contacts, custom fields and tags from ManyChat as a CSV, or use it directly if ManyChat already gives you a download.
- Import that CSV into Convo360's contacts, mapping fields into custom fields and tags into groups.
- Rebuild your automations in the Visual Flow Builder — most teams recreate a flow using the same block logic (Send Message, AI Reply, Buttons, Condition) in well under a day.
- If you're on WhatsApp already, connect your existing number via embedded signup and re-submit your message templates for Meta approval on your own WhatsApp Business Account (WABA). Approval is usually quick for templates you've run before.
- Use Preview / Try-it to dry-run the new flow before switching your live traffic over.
Keep your old bot paused rather than switched off entirely until you've watched the new one handle a full day of real traffic without surprises.
What it costs
Plans are flat regardless of audience size: ₹999 (Starter, WhatsApp + web chat), ₹2,999 (Pro, adds AI voice calls and integrations) or ₹7,999 (Business, adds the REST API) per month, ex-GST, with a 14-day free trial and no credit card. AI tokens and WhatsApp per-message fees go straight to your provider and Meta at their published rates, with no per-contact or per-message markup added by Convo360. Check ManyChat's current pricing page for how their plans scale with contacts, since models change.
Paying yearly instead of monthly saves roughly 10% (₹10,789 for Starter, ₹32,389 for Pro, ₹86,389 for Business, per year, ex-GST) if you'd rather budget it once and not think about it again.
Who should not switch
If Instagram/Messenger engagement is genuinely your only channel and you have no near-term plan to run WhatsApp or voice calls, switching mainly for the AI-key model may not be worth the rebuild yet. It's also worth waiting if your current automations are simple enough that a bundled AI add-on's cost has never actually bothered you.
The 14-day free trial, with every feature unlocked and no credit card, is built for exactly this kind of side-by-side comparison, so you can judge the fit on your own conversations before deciding either way.
Example conversation
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Frequently asked questions
Is Convo360 a good ManyChat alternative for small businesses in India?
Yes. Convo360's Starter plan is built for a single WhatsApp number with a no-code flow builder, an AI agent and a knowledge base at a flat monthly fee, which suits most small Indian businesses moving off a chat-first bot builder.
Can I move my contacts/flows from ManyChat?
Contacts, custom fields and tags export as CSV and import into Convo360's contact groups. Flows are rebuilt in Convo360's Visual Flow Builder — most flows take an afternoon to recreate, not a developer sprint.
Will I keep my WhatsApp number?
Yes. Convo360 connects to your existing WhatsApp Business number through Meta's embedded signup, and Coexistence lets you keep using the WhatsApp Business app on the same number alongside the AI.
How is pricing different?
Convo360 is BYOK: you pay a flat monthly platform fee (₹999 / ₹2,999 / ₹7,999 ex-GST) and pay your AI and messaging providers directly at their own rates, with no per-conversation markup added on top.
Do you support AI voice calls?
Yes. Convo360 includes inbound and outbound AI voice calling via Exotel, Plivo, Twilio or your own SIP trunk, in Indian languages, alongside WhatsApp — usually a separate product elsewhere.
Related reading
Available across India — see WhatsApp & AI calling automation by state and city.