A Gallabox alternative in India for agencies: white-label WhatsApp and AI voice under your own brand
Marketing and WhatsApp agencies searching for a Gallabox alternative usually want a white-label option to resell under their own brand, predictable per-client workspace pricing instead of scaling message costs, and the ability to let each client bring their own AI key. Convo360 supports white-label deployment and multi-workspace management from a partner program, with each client's data and number kept separate.
- Agencies managing multiple client WhatsApp accounts usually want white-label branding and predictable per-client pricing.
- Convo360's partner program lets an agency resell under its own brand or run a fully white-labelled platform on its own domain.
- Each client keeps their own WhatsApp number, AI key and telephony account, isolated per workspace under one agency login.
- Migrating multiple client accounts is done client by client: contacts via CSV, flows rebuilt, templates re-approved per WABA.
Who looks for a Gallabox alternative, and why
Agencies running WhatsApp automation for multiple clients typically look for a Gallabox alternative for reasons that have nothing to do with any specific vendor's features: wanting to present the platform under their own agency brand rather than a third-party one, needing pricing that stays predictable as they onboard more clients instead of scaling with combined message volume, and wanting each client's AI usage billed transparently to that client's own provider key rather than bundled into an opaque agency cost.
White-label capability specifically matters to agencies pitching platform access as part of a retained service. Clients see the agency's own login page and branding, not a third-party tool name.
What Convo360 is
Convo360 is an India-first platform for AI voice calling and WhatsApp / omnichannel chatbots, built by A Plus Solution in Mumbai. It runs on a Bring Your Own Keys (BYOK) model: you connect your own OpenAI, Anthropic Claude or Google Gemini key, your own WhatsApp Business number and your own telephony account, and Convo360 adds zero markup on messages, minutes or AI tokens. Convo360 is not affiliated with Gallabox; all trademarks belong to their owners.
Gallabox vs Convo360: comparing the models
Rather than compare feature lists, it's more useful to compare the underlying pricing and control models. That's what actually determines your cost and flexibility as you scale.
| Model | Typical closed platform | Convo360 |
|---|---|---|
| Pricing | Often a flat seat/message bundle with per-conversation or per-message markup once you cross a limit | Flat plan fee: ₹999 / ₹2,999 / ₹7,999 per month ex-GST, no per-message markup |
| AI keys | AI usually bundled into the platform's own cost, not yours to choose | BYOK: bring your own OpenAI, Claude or Gemini key |
| AI voice calls | Not always available, or a separate add-on product | Built in: inbound + outbound calls via Exotel, Plivo, Twilio or your own SIP trunk |
| Indian languages | Coverage varies by vendor | Hindi, Bengali, Tamil, Telugu, Marathi, Gujarati, Kannada, Malayalam, Odia, Punjabi + English, for voice and chat |
| White-label | Usually not available on standard plans | Available: resell under your brand or run a fully white-labelled platform on your own domain |
| Ownership of number/keys | WhatsApp number and API keys are yours in Meta's system either way, but management ties you to the vendor's console | Your WhatsApp number via embedded signup; your own AI and telephony keys, encrypted at rest |
| Export/migration | Contacts and templates are generally exportable; flow logic is not always portable | CSV import for contacts/tags/custom fields; built-in importer for uChat flows; visual rebuild for everything else |
What you get on Convo360
On Convo360's partner program, an agency gets workspaces per client under one login, each isolated with its own WhatsApp number, AI key and telephony account. The white-label option lets the agency run the whole platform on its own domain, with its own logo, login page and (where applicable) pricing to the end client, while a lighter resale option keeps Convo360's branding but under the agency's commercial terms. Staff roles (owner/admin/support/finance/analyst) let the agency give client-facing team members access without exposing billing, and the Template Store's 20+ industry templates let the agency spin up a new client's first flow in minutes rather than building from scratch each time.
How to migrate from Gallabox
Migrating client accounts from Gallabox (or any similar platform) to Convo360 as an agency typically runs client by client:
- Export each client's contacts, with tags and custom fields, as CSV and import into that client's dedicated workspace, keeping data isolated per client.
- Rebuild each client's flows in the visual Flow Builder; agencies typically standardise a base template per industry (from the Template Store) and customise per client, which speeds up a multi-client migration considerably versus building each from zero.
- Resubmit templates for Meta approval on each client's own WhatsApp Business Account, and connect each number via embedded signup. This step is per-WABA and unavoidable on any platform switch, not specific to Convo360.
Most agencies migrate their highest-value or most active client first to validate the process before rolling it out across the full client roster.
What it costs
Convo360's pricing is a flat monthly plan, excluding 18% GST: Starter at ₹999/month (1 workspace, WhatsApp + web chat, flow builder, knowledge base, CRM and forms), Pro at ₹2,999/month (3 workspaces, AI voice calls, all integrations and connectors), and Business at ₹7,999/month (unlimited workspaces, REST API, appointments, unlimited team seats). Yearly billing saves roughly 10%. On top of the plan fee, you pay your AI provider and telephony provider directly at their own rates. Convo360 does not add a per-message or per-minute markup.
There's a 14-day free trial with every feature unlocked and no credit card required, so you can run a real side-by-side test before committing. For Gallabox's current plans and limits, check Gallabox's own pricing page. Models change and we don't want to quote a number that's gone stale by the time you read this.
Who should not switch
An agency already happy reselling its current platform's bundled pricing, with clients who don't ask about white-labelling or bringing their own AI key, may find switching more disruptive than beneficial. Migrating several client WABAs and re-approving templates is real work, and it only pays off if white-label branding or BYOK cost control is something your clients actually value.
Example conversation
Industry guide: AI agents for Professional Services — Client intake, appointments & document reminders.
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Frequently asked questions
Is Convo360 a good Gallabox alternative for small businesses in India?
Yes, especially if you want flat pricing without per-message markup and the option to add AI voice calling later. Small teams typically start on Starter at ₹999/month and move up only when they need more workspaces or voice.
Can I move my contacts and flows from Gallabox?
Contacts, tags and custom fields move over as a CSV import. Flow logic isn't automatically portable from most platforms, so you rebuild flows in Convo360's visual builder, usually quicker than the original build since you already know exactly what each step should do.
Will I keep my WhatsApp number?
Yes. You connect your existing WhatsApp Business number to Convo360 through Meta's embedded signup, the same mechanism used to connect it anywhere else. The number stays yours in Meta's system regardless of which platform manages it.
How is Convo360's pricing different from Gallabox?
Convo360 charges one flat monthly plan fee with no per-message or per-conversation markup, and you bring your own AI provider key so token usage is billed to you directly at the provider's rate. Check Gallabox's current pricing page for how their model compares today.
Does Convo360 support AI voice calls?
Yes. Inbound and outbound AI voice calling is available on the Pro plan and above, using Exotel, Plivo, Twilio or your own SIP trunk, with Indian-language voices from Sarvam, Smallest.ai, ElevenLabs or OpenAI, including voice cloning.
Related reading
Available across India — see WhatsApp & AI calling automation by state and city.